It brings conversations from Telegram, WhatsApp, Instagram, Messenger, Slack, and website chat widgets into a shared inbox, where support teams can manage channels, operators, and customer requests in one place. Its AI chatbot answers questions using information drawn from a company’s website, uploaded documents, and PDFs, and can connect with external services through APIs to provide responses based on live data. Teams can review and correct AI replies, build a knowledge base from past conversations, and track requests through to resolution.

The platform also supports browser-based voice and video calls, with recordings, transcripts, and conversation assessments, alongside chat analytics. uHamkor offers multilingual support and individual pricing based on customer needs and budget. Businesses can try the service free for seven days without providing a payment card, book a demo, and access user guides, API documentation, and support