The UK International Consumer Centre (UKICC) is an independent, non-profit organization established in 2007. As a consumer protection organization, their goal is to provide free and impartial advice to UK consumers who face any issues when purchasing goods or services abroad. Whether you've experienced problems with a business based outside the UK or while traveling abroad, the UKICC is here to help.

Their team of skilled advisors offers tailored legal and practical advice, guiding you through the necessary steps to reach a resolution. Additionally, they provide general guidance, mediation assistance, and share intelligence on potential crimes or problematic behavior by overseas companies. However, it's important to note that they are not an enforcement body, meaning they cannot force a company to respond or take authoritative action.

Nevertheless, using their service can often lead to positive outcomes and put you in a better position should legal proceedings become necessary. Rest assured that the UKICC is funded by the Department for Business and Trade, demonstrating the UK government's commitment to protecting consumers both locally and in their interactions with businesses worldwide. To contact the UK International Consumer Centre, you can email them at UKICC@tsi.

org. uk or fill out their online contact form