Sarbacane

Sarbacane is a brand of Positive Group France, a software publisher based near Lille that specialises in email marketing for small and medium-sized businesses. Its professional email routing solution enables clients to send information and campaigns by email. The company also places emphasis on responsible communication: campaigns are reviewed before sending, with checks for compliance requirements such as recipient consent and an unsubscribe link. When a campaign raises concerns, its moderation team may refuse to send it and can advise the sender on changes needed to meet applicable standards.

Positive Group France provides a channel for recipients to report suspected spam or other breaches, including concerns about message content, unsubscribe processes, or data collection. A dedicated team analyses complaints and takes action against users who do not follow the service policy. The company states that it adheres to the ethical code of the Data & Marketing Association France. Its website also provides information about its activities, terms of service, privacy protection, and anti-spam policy.