Umami View provides cloud-based software and apps designed specifically for opticians, bringing key business and customer workflows together in one platform. The service supports the customer journey from appointment booking and consultations through product sales, payment, and follow-up, helping optical practices work efficiently without local installation or dedicated servers. Its modules cover customer vision profiles and health histories, screening and refraction measurements, lens sales, product and inventory management, payments, calendars, messaging, marketing, task and document management, staff time tracking, training, and business analytics.

Integrations connect tools such as website appointment booking and customer chat, while the software can be accessed across devices and browsers and receives regular updates. Practices can customize colors, logos, and content to reflect their identity. Umami View also supports paperless recordkeeping, synchronized scheduling, and dashboard-based business decisions.

The company offers pricing information, demonstrations, support, and an information newsletter. Its website says more than 450 opticians use the platform and reports 99. 9% availability over the previous 12 months, alongside stated GDPR and ePrivacy protections