Users can chat with AI characters, shape narratives through their choices, and create their own characters to begin original story experiences. The platform also offers simulations, including dating scenarios, alongside AI stories and webtoon-style content. Its range of categories gives users different ways to engage with imaginative, character-led experiences, whether they prefer browsing existing content or making something of their own.

Getting started is free, while chats use Plots. The cost of a chat depends on the AI model and extension settings selected, and users can review the displayed cost before starting. The service includes areas for browsing content, chats, a shop, personal content, and favorites, as well as account access. unplot brings character creation, conversation, and choice-driven entertainment together in one platform, inviting users to start a story and see where the interaction leads.