Up Review is a marketing platform that helps local businesses strengthen their online reputation, attract customer reviews, and encourage repeat visits. Trusted by more than 400 establishments, it brings eight marketing tools together in one subscription, serving independent shops, multi-location businesses, franchises, larger companies, local authorities, and agencies across industries such as food, hospitality, health, sport, and retail.

Businesses can use QR-code competitions to collect Google reviews and customer contacts, while AI helps draft and publish review responses and flags negative feedback. The platform also offers digital loyalty programs, automated satisfaction surveys, SMS campaigns, customer relationship management, missed-call follow-up texts, and social publishing to Google, Facebook, and Instagram. Customer interactions can build a consent-based, segmented contact list that businesses can export.

Up Review’s AI supports setup, writes campaign messages, responds to reviews, and analyzes performance statistics. The service is designed to streamline local marketing through a single interface, helping businesses manage customer feedback, communicate with their audience, and maintain an active online presence.