URBA is a cloud-based platform offering software and digital services to help Italian public authorities modernize administration and manage local services. Its connected, interoperable suite brings multiple functions together, making it easier for municipalities and provinces to serve residents without relying on separate external platforms. Products include cemetery information management, a digital geoportal for maps and urban-planning data, and tools for building and forestry applications.

URBA also provides water and environmental services management for provinces, civil-protection alerts and emergency coordination, and systems for street naming and house numbering. Its website and online-services offering lets residents handle administrative requests and payments remotely, while URBA Segnala manages local maintenance reports from citizen submissions through to back-office and maintenance teams. The platform supports digital identity services including SPID, CIE and eIDAS, as well as PagoPA payments and AppIO notifications.

It offers APIs and integrations with public-sector systems and geographic data services. URBA states that its services meet ACN cloud requirements and AGID guidelines; its operator, BIDATA Srl, holds ISO 9001 and ISO 27001 certifications