Onsite is an AI-native field service platform designed for trades contractors who want to manage their businesses from first customer call through final payment. Available through web and mobile apps, it brings core operations together in one system, helping teams coordinate work from the office or on the go. Its services include an integrated phone system that transcribes calls and tracks follow-ups, customer and job management, scheduling and dispatch, and job-site documentation for photos, videos, and notes.

Contractors can also create estimates and proposals, send automated follow-ups, manage invoices and online payments, and keep accounting connected to jobs. Onsite Assistant responds to questions and performs tasks such as checking schedules, finding unpaid invoices, creating jobs, and preparing estimates from notes. The platform serves trades including HVAC, plumbing, electrical, and garage door services, among others.

Onsite positions AI as a way to reduce administrative work and help operators focus on higher-value tasks. The company also says it is backed by Meta and is developing field-service workflows for AI glasses