Parrot official

Parrot is an AI-powered management system designed to help collision repair shops run and grow their businesses. It brings together tools for customer relationship management, estimating, parts procurement, insurance follow-ups, payroll, and taxes, with the aim of reducing administrative work and keeping repairs moving. Parrot integrates with CCC ONE and can connect with front-office tools such as phone, text, email, and calendar systems.

Its estimate-auditing service reviews estimates after teardown, identifying hidden damage and missed repair operations that may need to be included in an insurance supplement. Parrot can prepare findings for claims and follow up with adjusters on a schedule to help secure approvals. Its voice agents contact parts suppliers and compare quotes, helping shops source parts efficiently. The platform also supports customer follow-up and communication, including handling calls and texts. Shops can download Parrot for Mac or Windows and connect it to their existing tools. By taking on routine coordination and claim-related tasks, Parrot aims to help teams focus more of their time on vehicle repairs and shop operations.