Userlist, founded in 2017, aims to revolutionize email communication for SaaS companies by offering a reliable, user-friendly alternative to traditional enterprise platforms. Their core belief is that SaaS businesses deserve not only high-quality software but also dedicated support throughout their growth journeys. Userlist provides a suite of powerful features, including visual workflows for automating customer journeys, behavior-based campaigns, and in-app messages for targeted notifications.

They facilitate seamless customer onboarding, user management, and effective SaaS email marketing, helping businesses convert leads into loyal customers. The platform promotes ethical email practices while assisting users in managing subscription preferences effectively. With an experienced team—led by co-founders Jane Portman and Benedikt Deicke—Userlist emphasizes quality, pragmatism, and honesty in their services.

They also offer resources such as a blog, podcast, and performance reporting to enrich their customers' understanding of email marketing. With a commitment to fostering customer success, Userlist continues to be a trusted partner for SaaS professionals looking to enhance their email marketing strategies