VBS is an online craft and hobby retailer offering a wide selection of supplies, creative inspiration, and practical guidance for makers. Its catalogue includes more than 16,000 items for crafts and decoration, serving projects from painting and paper crafts to sewing, knitting, jewellery making, and seasonal displays. Shoppers can browse paints, brushes, canvases, paper, fabrics, yarns, beads, tools, adhesives, modelling materials, decorative accessories, and ready-made craft kits.

The store also carries equipment such as sewing machines, cutting and embossing machines, and plotters, alongside materials for techniques including macramé, decoupage, glass engraving, candle making, and watercolour. VBS supports customers with free tutorials, project ideas, craft books, and newsletters, helping them find guidance as well as materials. Its website features special offers, a gift-card service, and a referral programme.

Customers can create an account to manage orders and personal details, while the company also provides customer support through frequently asked questions and contact options. VBS presents itself as a destination for both everyday crafting and creative occasions