Capacity
@verbio.com
As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity is an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from the acquisitions of Call Criteria, Cereproc, Creovai, Denim Social, Envision, KLaunch, Linc, Lucy, LumenVox, SmartAction, Textel, Verbio and YouCanBookMe. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis. To learn more about Capacity or to request a demo, visit capacity.com.
Capacity's Company Logos
Capacity's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#DA3E9E
Cerise
218, 62, 158
323, 68, 55
0, 72, 28, 15
#FFFFFF
White
255, 255, 255
0, 0, 100
0, 0, 0, 0
#02214D
Green Vogue
2, 33, 77
215, 95, 15
97, 57, 0, 70
About Capacity
Verbio is an Artificial Intelligence company that has been at the forefront of voice technologies for the past 20 years, enabling humans to interact naturally with machines. They specialize in offering cutting-edge solutions for large-scale enterprises, call, and contact centers. With a focus on strategic partnerships, Verbio provides technology-driven solutions for call automation, call transcription, call authentication, speech recognition, text-to-speech, voice biometrics, and natural language understanding.
Verbio works with some of the world's biggest brands, helping them transform their call and contact centers to deliver the best possible customer experience. Their team, consisting of engineers, computational linguists, and AI experts, is driven by their mission to solve the biggest challenges facing call centers today. With offices in multiple countries and a multicultural team, Verbio combines agility, versatility, and technical expertise to provide innovative voice AI solutions.
If you're looking for a career in a highly innovative environment, Verbio offers exciting opportunities for growth and personal development. They also collaborate with strategic partners globally to create positive customer experiences and make a significant impact in the field of Voice AI
Brand industry
Computers Electronics and Technology
Company type
Privately Held
Year founded
1999
Company size
51-200 employees
