VIP Lab Diamonds offers made-to-order jewelry featuring lab-grown diamonds, with a collection that includes engagement rings, earrings, pendants, and bracelets crafted in 14K gold. The brand emphasizes transparency in diamond certification: every stone is IGI certified, and its report number is published before the stone ships. Customers can find certification information on individual stone pages and are directed to guidance on how to check a report.

The catalog features a range of diamond shapes and jewelry styles. For shapes not currently available in the catalog, VIP Lab Diamonds offers a cut-to-order service. Customers can describe the stone they are seeking and request a price; the brand says it will provide the cost and expected timing in writing. This approach combines ready-to-browse options with the ability to inquire about a more specific diamond shape. VIP Lab Diamonds also provides information through its jewelry, certification, and guide sections, and customers can contact the brand by email for assistance or submit a price request.