Vocca provides AI-powered voice and text agents designed to manage healthcare communications for medical practices and groups. Its services help handle patient calls around the clock, book and reschedule appointments, send confirmations and reminders, and automate inbound and outbound calls. The platform serves a range of specialties, including medical imaging, dentistry, anesthesiology, cardiology, gynecology, general medicine, ophthalmology, hospitals, and multi-specialty clinics.

Vocca’s AI is built to manage high call volumes, handle up to 100 calls simultaneously, and support multilingual conversations, including switching languages during a call. Custom booking scenarios and advanced statistics help practices tailor workflows and monitor call management. The company says its automation can reduce administrative pressure, improve appointment access, and help limit missed visits, allowing staff to focus more on patient care.

Vocca integrates with leading electronic health record and practice management systems. It emphasizes patient-data protection, with encrypted data and infrastructure partners certified to SOC 2, ISO 27001, and HDS standards. Its platform is designed to meet HIPAA and GDPR requirements.