Xdroid is an innovative brand that offers AI-powered Speech Analytics solutions for contact centers. Their aim is to revolutionize customer experience and contact center performance through analytics software based on artificial intelligence. By automatically analyzing customer interactions, Xdroid provides objective, consistent, and valuable information and insights about each conversation.

They are committed to helping businesses build strong relationships with their customers by providing valuable insights based on comprehensive analysis. Xdroid's Speech Analytics Solutions include VoiceAnalytics, which provides post-call speech analytics with features like voice and emotion recognition, CRM and TNPS integration, predictive analysis, and machine learning. They also offer AgentAssist, which provides real-time speech analytics to advise agents on speech styles, emotions, and compliance.

Xdroid's Interaction Analytics solution allows businesses to analyze voice and text-based interactions across all contact channels, including email, chat, and social media. With Xdroid, businesses can optimize their budgets, improve agent performance, enhance the customer experience, and increase sales conversion rates. Discover the power of AI Analytics software and take your contact center to the next level with Xdroid