Voitel Soluções de Comunicação

Voitel is a Brazilian business communications provider focused on helping organizations connect their teams and customers through unified communications and collaboration solutions. With more than 25 years in the market, the company describes itself as a pioneer in IP telephony and highlights its STFC and Anatel licenses. Its offerings include cloud-based virtual PBX services for managing extensions, call queues, automated attendants and calls, as well as audio and video conferencing for business meetings.

Voitel also provides omnichannel call center tools that manage interactions through SMS, WhatsApp, Facebook and live chat. Businesses can connect the platform with CRM, help desk and other systems, or use integrations with Microsoft Teams and Outlook to place calls and access contacts. Artificial intelligence features support transcription, summarization and action-plan generation.

In addition to its UC&C platform, Voitel offers digital IP telephony, a national single-number service, virtual events and content production. The company serves corporate clients and provides specialist consultations, customer support and service-plan information