“Lock Opening in Moscow and the Moscow Region” provides round-the-clock emergency locksmith services for people locked out or facing problems with a lock. The service covers Moscow and surrounding areas, with technicians dispatched across the region and an estimated arrival time of 15–30 minutes. Its main service is opening residential locks, including jammed and more complex locks, with an emphasis on careful, non-destructive techniques using specialist tools. The company says that in most cases the existing lock can be preserved, potentially avoiding replacement of the entire unit.

Customers can call for a free consultation and an advance estimate. The stated starting price is 1,500 ₽ for a standard lock and 2,500 ₽ for a complex or safe lock; travel is free, and the company says its quoted price does not change upon arrival, with no extra charges for nights, weekends, or holidays. Technicians work in masks and gloves, arrive with identification, and provide recommendations after completing the work.