Waggy Tails Store is an online retailer offering a range of products for pets and their owners. Its selection focuses on dogs and cats, with items spanning everyday care, feeding, comfort, and accessories. Dog products include puppy and adult food, veterinary diet options, treats, dental chews, leads, and personalized accessories such as no-pull harnesses and custom identification products.

For cats, the store lists dry food, including veterinary diet varieties, as well as ear-cleaning products suitable for both dogs and cats. The wider catalogue also features horse feed, aquarium-related Red Sea spares, and pest-control products. Waggy Tails Store highlights popular products and discounted prices, and provides online shopping features such as customer accounts, a shopping cart, and order support information.

The site lists policies covering returns, refunds, shipping, privacy, and terms of service, and invites customers to subscribe to its newsletter for news about special discounts. It advertises worldwide free shipping on orders over £45, alongside a separate free-delivery promotion