WalkMe is an enterprise software company whose digital adoption platform helps organizations make their applications and AI tools more useful in everyday work. It overlays business applications with real-time context, so employees can get relevant assistance, follow workflows across systems, and complete tasks with less manual effort. Its platform combines DeepUI technology, integrations, omnichannel access, and enterprise security with contextual AI assistance, including pinned, proactive, and on-demand support.

WalkMe’s products and services include in-app guidance, workflow automation, standard operating procedure documentation, surveys, and tools for creating guidance. Adoption analytics help organizations understand application use, discover apps, optimize licenses, analyze forms and workflows, and assess AI adoption and outcomes. Learning and simulation tools support training designed to run within the applications employees use. WalkMe serves teams including IT, sales, HR, and customer care, and supports use cases such as digital transformation, onboarding, change management, and employee productivity across platforms including SAP, Salesforce, Workday, Microsoft Dynamics 365, and ServiceNow.