Water Utility Management

Water Utility Management provides water and wastewater services to more than 26,000 households in Georgia. Its stated mission is to deliver safe, reliable drinking water and wastewater service while offering customers an outstanding experience. The company supports customers through online account tools, including a customer portal and QuickPay, where users can view or pay bills, manage automatic payments, and set communication preferences. Customers can also find information about other payment options, apply for service, and access an interactive map and service-area details.

Water Utility Management offers resources to help customers understand and manage their water use, including guidance on checking for leaks, reading a water meter, addressing a high bill, conserving water, and preparing for winter. Its website also provides consumer confidence reports, policies and procedures, wastewater information, and guidance for homebuilders and developers. Additional resources cover calling 811 before digging, natural disasters, and water education. The company invites customer feedback through a satisfaction survey and provides contact details for support.