Wavize is an AI shopping assistant for ecommerce businesses, designed to help customers choose products, get answers and complete purchases. It connects to stores using Shopify, WooCommerce, PrestaShop and Wix, drawing on the store’s synchronised product catalogue and business information to provide relevant, brand-aligned assistance.

Before purchase, Wavize recommends products based on shoppers’ needs, with product cards and links directing them to the store’s pages. It can also answer questions about product details, delivery and returns, and use proactive messages to engage visitors on selected pages. After purchase, customers can check order progress once their order reference and email address are verified. When a request needs personal attention, the store’s team can take over with the conversation context available.

Businesses can customise the assistant’s wording, colours and launcher, and use guided setup to connect, test and publish it. Wavize supports answers in 24 languages and keeps the store’s team involved in customer conversations. A seven-day free trial is available; a paid subscription is required after the trial.