Welcome Centre Immigrant Services supports newcomers and immigrants as they settle and build their lives in York Region and Durham Region. The organization brings information and practical assistance together, helping clients find relevant services and connect with community resources. Its offerings include settlement support, English classes, employment services, and assistance with accreditation and qualifications. It also provides interpretation services and dedicated programs for youth, women, and seniors.

Clients can access services at Welcome Centre locations in Ajax, Markham North and South, Newmarket, Oshawa/Clarington, Pickering, Richmond Hill, and Vaughan, as well as through a mobile outreach unit. The centres host events, programs, and workshops, including core services, children’s and family activities, and health and wellness sessions. Online resources include frequently asked questions, information for people new to Canada, government forms and websites, and a job board. The organization also shares updates and information for newcomers through social media. General information is available by calling its toll-free line, with assistance offered in multiple languages.