Westside Union

Westside Union is a technology-driven business solutions and product development company that has worked with organizations since 2009. It helps clients address complex operational challenges and turn concepts into market-ready products by combining strategy, design, engineering, physical AI, and manufacturing experience. Its services span business problem discovery, product research and design, engineering, prototyping, validation, production planning, launch, and ongoing improvement.

The company also develops AI-enabled systems to help businesses respond to customers and coordinate operations around the clock. These include omnichannel chatbots, autonomous voice agents, integrations connecting CRM platforms, calendars, messaging channels and operating systems, and AI-assisted operations monitoring. Solutions can be implemented individually, combined through products such as Project Nexus, or tailored to a client’s needs. Westside Union’s process moves from defining the challenge through design and engineering, prototyping and production, and launch support. The company reports more than 40 clients, 2,500 completed projects, six awards, and over 16 years of experience, serving organizations in sectors including retail, healthcare, finance, and enterprise operations.