Jitterbit provides business automation and integration software through its Harmony platform, a unified, AI-infused low-code environment for connecting systems, orchestrating workflows, and developing applications. Its solutions help organizations integrate cloud, SaaS, and on-premise applications, automate business processes, and build secure, scalable AI capabilities.

The product portfolio includes Jitterbit iPaaS for application and data integration, EDI for electronic trading partner communications, API Manager, MCP, and App Builder. The platform also offers tools such as a management console, cloud datastore, and message queue, alongside AI agents and assistants for tasks including sales, account intelligence, HR, and knowledge support. Jitterbit serves organizations across industries such as financial services, healthcare, manufacturing, retail, technology, and transportation, supporting use cases from order processing and lead management to employee expenses and IT service management.

In addition to its software, Jitterbit offers professional, enhanced, and agentic AI services, as well as standard and premier support, training, certification, documentation, and a community forum. Its partner and OEM programs extend integration capabilities to customers and end users.