Its services span corporate learning, educational design, live online and hybrid training, digital learning content, and outsourced training management. The academy also supports digital learning environments, including ILIAS learning management systems, BigBlueButton virtual classrooms, remote PC labs, and the wilkon.StreamingCube for engaging live online events.

Training courses cover Synology products, such as DSM, backup, collaboration, surveillance, and ActiveProtect, as well as QNAP QuTS Professional and backup. Courses are offered for business users and technology partners, with options for one-to-one coaching and tailored coaching packages. For in-person learning and events, the wilkon.trainingcenter offers rentable rooms with multimedia equipment, live streaming, and catering. wilkon.academy also provides technical support and guidance on training logistics, including registration, payment, scheduling, and check-in. Its range of learning services is designed to support organizations through both practical technology training and the planning and delivery of effective digital learning experiences.