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Automate customer support with WorkBot AI chatbot software. Deliver 24/7 support via chat and voice. Increase efficiency, reduce costs, and boost CSAT.
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WorkBot, a customer support platform from WorkHub Platform Inc., provides AI chatbot and voice agent software to help businesses automate service and respond to customers around the clock. Its AI chat agents support conversations across websites and apps, handling tasks such as frequently asked questions, appointment bookings, order tracking, and lead qualification, with options to escalate issues to human agents. WorkBot Voice automates inbound and outbound calls, helping teams manage support interactions and reduce call center overhead.
The platform also presents email automation features, including query triage, priority detection, response generation, and escalation; these tools are described as coming soon. WorkBot is designed for no-code setup, with prebuilt templates, customizable workflows, and tools for training agents using business sources such as websites, files, and connected systems. The site lists more than 100 integrations, including Google Drive, Confluence, Jira, Slack, and calendars.
WorkBot serves use cases across customer support, e-commerce, SaaS, retail, and small businesses, aiming to improve efficiency, control costs, and raise customer satisfaction
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Computers Electronics and Technology
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