Passport Online is a document-services website that advertises assistance with obtaining Russian passports and other travel documents. Its listed catalogue includes Schengen visa services for Poland, Spain, Italy, and France, as well as five- and ten-year international passports. The site says it works with foreign nationals and people who have lost their documents, assessing each request individually and offering consultations about the process, timing, and cost.

Customers can contact the service by email, phone, WhatsApp, Telegram, or Max, submit an online request, and arrange delivery by express courier. The described process includes an initial consultation, order coordination, document preparation, a customer review, payment, and dispatch. Passport Online also provides information about delivery and payment, its offices, contacts, and customer reviews.

The website claims its services comply with applicable legal requirements and that customer information is handled under a personal-data policy. Its claims concern assistance with official documents and should be understood as statements made by the site, not independently verified guarantees