Xieles Support

Xieles Support provides outsourced web hosting support and server management for web hosting companies, data centers, and internet service providers worldwide. Its services include 24/7 technical support, remote server administration, Linux and Windows server management, server security hardening, and helpdesk management. The company also offers dedicated support teams and technicians, shared support, live chat support, and hourly administration plans, with options for different support levels and coverage needs.

Beyond infrastructure support, Xieles provides cloud management, including dedicated cloud management, and application development services. These include web and UI design, mobile application development, and development for WHMCS, WordPress, Magento, and Shopify. Its cybersecurity offerings include web application security testing, penetration testing, performance testing, vulnerability assessments, and PCI compliance services.

Xieles describes its approach as focused on responsive service, security, quality checks, and long-term client relationships. Its technicians support customer helpdesks and technical operations, aiming to resolve issues promptly while representing clients’ brands. The company serves more than 30 clients worldwide and offers dedicated technician plans for helpdesk and live chat support.