Zalando

Zalando is an online fashion and lifestyle retailer serving customers in Belgium through Zalando. be. Its shop brings together clothing, shoes and accessories for women, men and children, alongside dedicated selections for sport, designer and luxury fashion, beauty and home.

Shoppers can browse a broad range of well-known brands, including adidas, Calvin Klein, Levi’s, Nike, Puma, Tommy Hilfiger and Vans, as well as discover seasonal trends, new arrivals, deals and outlet finds. Product inspiration spans everyday essentials, dresses, sneakers, sportswear, jewellery, bags and more. Zalando also offers practical services to support online shopping, including customer help with orders, delivery, payments, refunds and returns.

The site advertises free standard delivery on most orders, with free shipping from €25, and free returns; its information also refers to a 30-day return period. Customers can pay securely, purchase and redeem gift cards, and sign up for newsletters featuring discounts, products and inspiration. Zalando’s Belgian website provides access to account features, shopping preferences and customer support