Zapproom is an ecommerce platform that helps merchants launch and manage online stores, with a live storefront available from signup. Each store has its own database and can include products, collections, categories, a shopping cart, checkout, orders, reviews, inventory, and content pages. Storefront features also include search, wishlists, order tracking, multiple languages and currencies, a website builder, and changeable themes.

The platform’s AI tools can answer shopper questions, find products, and add items to carts on a merchant’s website, WhatsApp, and Telegram. Its business assistant can also work with store data and perform tasks such as creating products and coupons, editing pages, and reviewing analytics. Additional AI features help create product images, videos, and promotional materials.

For daily operations, Zapproom offers point-of-sale tools, stock management, returns, discounts, customer support, payment and payout tracking, and analytics. Merchants connect their own payment gateways, so payments go directly to their accounts. Plans offer different storage, staff, vendor, and AI capabilities, with options for monthly subscriptions or a one-time platform purchase.