Zero Friction | Ghent is a dynamic and innovative brand that is transforming the way collective heating and cooling companies interact with their customers. Founded in 2018 by Wim Jacobs, Yoni Nijs, and Lars van Elewijck, who collectively possess over 25 years of experience in the European energy sector, Zero Friction provides digital solutions to support the heat transition and streamline energy invoicing. At Zero Friction, we prioritize certain values in everything we do.

Speed and flexibility are essential in the rapidly evolving collective energy market, and we strive to serve our customers quickly and develop efficient digital applications that promote transparency. Quality is of utmost importance to us, as we operate at the heart of the financial flow. We guarantee accuracy and conduct rigorous automatic tests to ensure top-notch quality.

Customer satisfaction is our top priority, which is why we pride ourselves on our accessible and low-threshold customer service. We are always available through various channels and strive to establish long-term, open partnerships with our partners and customers. Zero Friction is solution-oriented, meaning we actively listen to customer feedback and adapt our software to their needs.

Our software seamlessly integrates into existing business operations, ensuring efficiency and stability while staying up to date with market developments and legislation. Join us on this transformative journey and experience the seamless, transparent, and customer-focused energy invoicing solutions Zero Friction has to offer. Contact our team for more information