ZertID

ZertID is an identity security and access management platform developed by Sysintegra, a ServiceNow Elite Partner based in Melbourne, Australia. Built natively on the ServiceNow Now Platform, it brings identity and access management (IAM), identity governance and administration (IGA), and privileged access management (PAM) together in one solution. Its tools support identity lifecycle processes, including joiner, mover, and leaver workflows, as well as role-based and attribute-based access controls, access recommendations, recertification, access policies, segregation-of-duties checks, and outlier analysis.

ZertID offers solutions for workforce, customer, and privileged identities, with customer and privileged identity options described as lightweight services that can adapt to an organisation’s needs. For privileged access, the platform supports just-in-time provisioning and zero standing privileges, and can integrate with selected vault and multifactor authentication technologies. Its connectors link with services such as AWS, Azure, Office 365, Okta, Salesforce, Workday, Slack, and Jira.

Organisations not using ServiceNow for IT service management can discuss standalone deployment and connectors for other tools. The company also offers product demonstrations and related resources