Zingage

Griswold is a leading home-care company dedicated to providing exceptional in-home care services for the elderly in the United States. Founded in 1982 and headquartered near Philadelphia, Griswold operates eight locations and boasts approximately 150 franchises across more than 30 states. With a commitment to enhancing the caregiver experience, Griswold has implemented innovative AI solutions to tackle the industry's high turnover rates, which have been exacerbated by the COVID-19 pandemic.

Utilizing the TeamEngage platform powered by WellSky, Griswold effectively incentivizes caregivers through a point-based reward system for their punctuality and commitment to clients. This strategic approach has successfully reduced turnover by approximately 20%, fostering a sense of community among caregivers. The AI system not only acknowledges caregiver achievements but also identifies potential turnover risks, allowing Griswold to facilitate meaningful retention solutions. Their goal remains clear: to ensure consistent, compassionate care that enhances the quality of life for their clients while creating a rewarding workplace for caregivers.