With more than 200,000 listed Swiss businesses, it covers a broad range of services, from healthcare and construction to transport, finance and hospitality. Users can filter listings by canton, city or postal code, review business details and ratings, compare providers, and request quotes or appointments directly.

The platform also offers tools designed to improve how businesses are discovered and how they respond to customers. Its multilingual, phonetic search is built to understand natural-language questions, spelling mistakes and regional expressions. AI-generated summaries help users assess options using information such as services, opening hours and reviews. For small and medium-sized businesses, zip2.ch provides company profiles and an AI customer chat assistant that can answer enquiries around the clock using details supplied by the business. An AI quote-request assistant helps customers prepare clear, structured enquiries, making it easier for companies to respond with relevant offers.