Zócalo Health is a primary care group focused on improving access and patient experiences for Latino communities. Its approach combines modern medicine and virtual care with culturally and linguistically responsive support rooted in local communities. Patients can book same-day or next-day virtual appointments for preventive and urgent care, and receive support from a dedicated team that may include a virtual physician, a behavioral health specialist, and an in-person promotora de salud, or community health worker.

Care teams assess each member’s needs and help develop a tailored care plan addressing medical, social, and mental health concerns. Promotoras also coordinate appointments and connect patients with community resources, including support related to housing, childcare, and nutritious food. Zócalo Health engages members through personal outreach, community events, and partnerships with local institutions. The organization also works with health plans, providing services such as virtual primary and urgent care, behavioral health, care coordination, care gap closure, and support for health-related social needs.